The Storm has passed, now what to expect from the cleanup...
Count on Clear Communication and Fast Professional Work from the SERVPRO Team When Water Damage Needs Restoration in Patchogue
We know our customers will experience a steep learning curve if this is the first time they confront substantial water damage at their Macomb County residence. In addition to stress caused by the broken sewer drains or burst plumbing is anxiety about what awaits you and your family during the restoration process. Sometimes the cure might seem more disturbing than the water loss itself. We are here to calm those fears.
What Are the Characteristics of a High-Quality Water Disaster Recovery Company?
When your home suffers water damage, Our SERVPRO restoration experts is the optimal choice. The best results come when the company chosen is licensed and certified, local, and committed to our community. We are just that! You can be assured that:
- Crews, equipment, and products needed for the project are close by, reducing response time
- Communication with managers and even owners of the company is easy to accomplish for questions and concerns
- Checking company references with local business organizations, friends, family, co-workers, and neighbors is possible
- Issues that might crop up in the future regarding the project or other losses can be discussed and managed in a straightforward manner
- Our local company is proud of its reputation and invests in training and equipment to build and improve its services for the community
What Kinds of Training and Equipment Improves Restoration Outcomes?
The SERVPRO team bases exemplary service on the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training managers and technicians mastered in preparation for your job. As an international standard-setting organization, the IICRC is in the vanguard of water damage restoration strategies, including hands-on use of the innovative equipment that efficiently manages unwanted water. Our certified employees can share with you the scientifically-based reasons for and implementation of restoration best practices.
How Do Restoration Professionals Establish a Workspace that Limits Hazards?
When we arrive, an experienced project manager completes a safety assessment. This step identifies issues that could cause injury or worse for our customers or workers. We put in place controls that shield individuals from harm during restoration, essential for the health and well-being of you and your loved ones and our employees:
- We wrap up and confine cords and lines that could tangle and spark
- We turn off electricity in areas we cannot control until the water evacuates to avoid shock or electrocution
- We identify supporting structures weakened or broken because of water pressure or saturation -- adding braces to mitigate further risks or taping off the affected sections of your home.
- We check for water collected in cavities, especially overheard or in walls, threatening collapse -- using controlled demolition techniques like punching weep holes in ceilings or making flood cuts in walls to release water and facilitate drying efforts.
We categorize the water depending on what dirt, chemicals, or infectious waste mixed into the fluids -- determining what types of personal protective equipment (PPE) our crews need to wear, whether we need to construct containment work areas to limit spread, and if the extracted water will require containment and disposal as hazardous waste.
What Data Do Restoration Professionals Gather to Plan and Monitor Progress?
Project managers walk through your home, observing the damage they can see and planning strategies to discover whether and where water migrated into unseen spaces. Baseline moisture level data is vital for determining and monitoring the progress toward drying goals.
- Job scoping to determine the extent of the water damage:
- Visual inspection
- Testing with moisture detectors, moisture meters, and infrared imaging for hidden and trapped water -- moisture levels of similar materials are recorded for comparison purposes.
When the Job Plan Is Complete, What Can I Expect the Restoration Technicians to Do?
We review the restoration game plan with you and make sure your insurance company is also in the loop. The signature green service vehicles open their doors, and the equipment rolls off for action.
- Water pumping and extraction -- submersible pumps take care of water deeper than two inches while truck-mounted and portable extractors suction up the remaining fluids.
- Controlled demolition to release trapped water -- data gathered earlier pinpoints places the water collected in cavities, and we cut or drill holes or remove sections of building materials to gain access to the water.
- Cleaning and disinfection -- surfaces receive a thorough cleaning and then broadcast disinfection with EPA-registered products.
- Structural drying -- the moisture levels graphed earlier inform our Applied Structural Drying (ASD) technicians in positioning air movers, heaters, and dehumidifiers to facilitate evaporation and remove the water vapor produced for appropriate disposal.
You need an ally when water damages your home. SERVPRO of Mount Clemens, New Baltimore is there every step of the way, providing exemplary restoration services while answering your questions and concerns. We answer your call to (586)598-5050, 24/7 because water does not wait.