Recent Posts

Ecstatic Water Damage Customers in Mount Clemens?

11/15/2022 (Permalink)

A happy customer gives the thumbs-up sign. We restore water damage 24-hours a day in Macomb County.

Our customers mean everything to us. We work hard to ensure high customer satisfaction in all that we do. Our Mount Clemens and New Baltimore team's fast emergency response time saves our customers time and money in many cases. Here is a recent Google review from one of our valued customers:

"By far the best experience I've had in customer service, quality, turnaround, and all things in-between with any company in a while. Bill was awesome and took care of us from the start when our house partially flooded due to a toilet valve blowing off and water flowing from an upstairs bathroom for 2 to 2.5 hours. They were here to assess and plan within 45 minutes of my initial call and were ready to set everything up the next day after the insurance was approved. I highly recommend this company. Great group of people looking to take care of you in your time of need. The rest of the crew was awesome as well, and I couldn't be happier!" JD

Services: Flood Cleanup, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

You never know when water damage will strike your home or business. Our Mount Clemens and New Baltimore team responds 24-hours a day to water damage emergencies. We'll restore the damage "Like it never even happened." Call us today at 586-598-5050. 

Franchises are independently owned and operated.

What Are Some Visible Signs of Storm Damage in New Baltimore?

11/1/2022 (Permalink)

A downed tree covers a residential street. We respond to storm damage emergencies 24-hours a day in Macomb County.

Macomb County residents know a thing or two about severe weather. Lightning strikes, high winds, tornadoes, torrential rain, snowstorms, and flooding can all wreak havoc on your home or business. Our Mount Clemens and New Baltimore team’s fast emergency response time saves our customers time and money by minimizing the chance of secondary damage in many cases. As soon as we arrive, we will inspect and assess the damage and board and tarp any areas exposed to the elements to secure the structure.

Sometimes storm damage is less evident than a fallen tree on your roof. Here are some tips for identifying other visible signs of storm damage:

  • Debris on the roof
  • Dents in your siding
  • Clogged or broken rain gutters
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls
  • Cracked, dented, or lifted roof shingles
  • Missing roof shingles
  • Holes in the roof
  • Wet areas or water leaks in the attic
  • Water in crawl spaces
  • Wet insulation

Call Us!

Storms can blow in with little advanced warning in New Baltimore. When you have storm damage in your home or business, our Mount Clemens and New Baltimore team will restore the damage “Like it never even happened.” Call us today at 586-598-5050. 

Franchises are independently owned and operated.

Improperly Installed Backyard Lighting Causes Fire in Mount Clemens?

10/24/2022 (Permalink)

Outdoor party lights light up a backyard dining table. We restore water damage 24-hours a day in Macomb County.

Mount Clemens residents spend time around outdoor fire pits and use lighting to improve the look and safety of their homes. Our Mount Clemens and New Baltimore team offer these tips from the National Fire Protection Association for outdoor electrical safety:

 Outside Electrical Work

  • Have a qualified electrician do all electrical work
  • To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree cutting service trim any branches that might fall into electric wiring

 Equipment Safety

  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clean
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away
  • Use extension cords listed by a qualified test laboratory and marked for outdoor use
  • Extension cords are not meant for long-term use

Call Us Today!

You never know if you’ll need fire damage restoration services in your Mount Clemens home or business, but when you do, our Mount Clemens and New Baltimore team will restore your fire damage “Like it never even happened.” Call us today at 586-598-5050. 

Franchises are independently owned and operated.

Reconstruction Services for Water Damaged Homes in New Baltimore?

10/17/2022 (Permalink)

A water-damaged ceiling shows areas requiring drywall replacement. We restore water damage 24-hours a day in Macomb County.

The final step to returning a water-damaged property to preloss conditions is building and reconstruction services.

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Our Mount Clemens and New Baltimore team can supervise a full range of rebuilding services when required to complete a water damage restoration. Here is some information from our website describing these services:

Repairs and Minor Building Services

The following building and repair services may be necessary to restore your home to pre-water damage condition. 

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Building Services and Reconstruction

We can simplify the restoration process by mitigating the initial water damage and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

Call Us Today!

You never know if you’ll need emergency water damage services in your New Baltimore home or business, but when you do, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Very Happy Customers in Mount Clemens?

10/11/2022 (Permalink)

People are giving the “thumbs-up” sign. We respond to water damage emergencies 24-hours a day in Macomb County.

Our Mount Clemens and New Baltimore team strive for 100 percent customer satisfaction in all that we do. Here are some recent Google reviews that day it all!

“The flood in my basement from a water heater installer was a total nightmare... as seniors, my husband and I are both incapable of any repairs due to illness. A family friend suggested SERVPRO, and I owe her a real debt of gratitude.
Ms. Missy is a True Professional, and her kindness was absolutely wonderful. She explained all the steps for our repair and treated our belongings with great care. The crew, Nikcole, Devin, Chris, Mel, Xavier, Nikki, and Johnny, worked as though we were their family Grandparents. I will definitely recommend My SERVPRO to friends and family, and when we move next year, I will be calling for SERVPRO to complete my move. Thank You!” Marlene Hunt

“The company I work for has used these guys serval times, and I’d never consider using anybody else. Missy’s crew is amazing. They work hard, and they’re always on time. They’re very polite and respectful and keep me informed. I think they’re awesome, and I hope I never need this kind of service at my home, but if I did, they’d be my first call. Thanks, Dale, Chris, Nicole, Johnny, and of course, Missy.” Noel Kelly

Call Us!

When you have water damage in your Mount Clemens home or business, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.

Is Your Business Ready for Winter Weather in New Baltimore?

10/3/2022 (Permalink)

Colorful industrial pipes are shown. We respond to commercial storm damage emergencies 24-hours a day in Macomb County.

New Baltimore businesses trust our Mount Clemens and New Baltimore team to mitigate and repair storm damage quickly and efficiently. Winter is coming, and it’s never too early to winterize your commercial properties.

Here are some tips from the Insurance Institute of Business and Home Safety for preventing plumbing from freezing:

  • Inspect and seal or repair all cracks, holes, leaks, windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating the wall cavity.  
  • Insulate and seal around attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases.  
  • Ensure your pipes in hard-to-reach places like attics, crawl spaces, and outside walls are insulated—wrap pipes and faucets in unheated or minimally heated areas of the building. 
  • Make sure your existing freeze-protection devices and alarms are in good working order. Test freeze stats (low-temperature sensing device) and valves before the weather gets cold. 
  • Pipes leading to the exterior should be shut off and drained at the start of winter. If these exterior faucets do not have a shut-off valve inside the building, have one installed by a plumber.  
  • Hire a licensed fire protection specialist to conduct routine maintenance on your sprinkler system. Discuss the system’s exposure to winter weather and potential mitigation options.

Call Us!

When you have storm damage in your New Baltimore business or home, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.

Bad Odor Offending Customers in Mount Clemens?

9/27/2022 (Permalink)

An employee is wearing a mask to avoid smelling a foul odor in his office. We provide odor removal services in Macomb County.

Mount Clemens businesses can rest assured that our Mount Clemens and New Baltimore team will be there when you need to eliminate an offensive odor. Nothing is more unpleasant to customers and employees than a stinky workplace!

We use science to remove odors at their source. Odor identification and removal can be challenging as odors may be a combination of sources inside and outside the building. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and remove offensive odors. We never mask odors or take shortcuts as these methods do not work, and the smell will return.

Odor Identification

First, we identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the smell will be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents

Call Us!

When you have an unpleasant odor issue in your Mount Clemens commercial business or residence, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.

How Can I Protect My Home From Water Intrusion in New Baltimore?

9/20/2022 (Permalink)

Fall leaves clog a rain gutter. We are leaders in storm damage restoration services in Macomb County.

September 22 marks the beginning of fall, and it’s never too early to prepare your home for fall and winter weather. Our Mount Clemens and New Baltimore team offer these tips from the Insurance Information Institute to keep your home protected from unwanted stormwater:

 Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the house and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the place and that water is not pooling around the home’s foundation
    • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us!

When you have a storm damage emergency in your New Baltimore home or commercial business, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.

Smoke and Soot Cleaning Services in Harrison Charter Township?

9/9/2022 (Permalink)

A closeup of soot damage on a wall is shown. We are leaders in fire damage restoration services in Macomb County.

Our Mount Clemens and New Baltimore team has been restoring fire damage in the Harrison Charter Township area for many years. We are trained and certified to provide a full range of cleaning methods to remove soot and smoke damage. We pretest every item and surface before cleaning to ensure we use the most effective cleaning methods.

Here are some of the methods we may use to restore your home’s contents:

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Fire Restoration Process

  • Step 1: Emergency Contact
  • Step 2: Inspection and Fire Damage Assessment
  • Step 3: Immediate Board-Up and Roof-Tarp Service
  • Step 4: Water Removal and Drying (if water damage is present)
  • Step 5: Removal of Smoke and Soot from All Surfaces
  • Step 6: Cleaning and Sanitizing
  • Step 7: Restoration

 Call Us!

When you have smoke and soot damage in your Harrison Charter Township home or commercial business, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.

What is the Process For Restoring Water Damage in My New Baltimore Home?

9/6/2022 (Permalink)

A person talking to a representative on the phone. We are trusted leaders in water damage restoration in Macomb County.

Our team in Mount Clemens and New Baltimore has been restoring water damage in New Baltimore for many years. We follow this six-step process for every restoration job we do:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When you have water damage in your New Baltimore home or commercial business, our Mount Clemens and New Baltimore team is Here to Help. ® Call us today at 586-598-5050. 

Franchises are independently owned and operated.