Recent Posts

Understanding Industry Terms Pt.1

11/15/2017 (Permalink)

We understand that sometimes things at your home may get hectic when dealing with any kind of home disaster. We always want to be able to help but sometimes our terms may be something that you don't understand. This article will list some regular terms that our technicians may be using out on the job site. 

Anti-Microbials: A substance, mechanism, or condition that inhibits the growth or existence of an organism. 

Fungi: The unicellular or multicellular eukaryotic organisms embracing a large group of microflora including molds, mildews, yeasts, mushrooms, rusts and smuts. 

HVAC: Heating, Ventilation and Air Conditioning

HEPA Filter: High efficiency particulate air filter, a specialized filter capable of removing 99.7% of particles. 

Masking Agents: Designed to prevent or remove heightened awareness to odors by providing a fragrance, which is stronger and more pleasant to smell while the source of the odor is being eliminated. 

Stay tuned every week for more industry terms! 

SERVPRO of Mount Clemens/ New Baltimore is always Here to Help. 


Understanding Industry Terms Pt. 2

11/15/2017 (Permalink)

Here at SERVPRO of Mount Clemens/ New Baltimore we want to our customers to be informed every step of the way. You look to us, the experts, with trust to get the job done "Like it never even happened." 

We know that sometimes our jargon may be confusing so here are some industry terms defined for your benefit of understanding what may be happening to your home or business.

Microburst: A weather pattern similar to a tornado except that the winds stay in a straight line at the surface and the damage comes from one direction. Microbursts have been known to take the roofs off of buildings and knock over full grown trees.

Mold: A fungus with cottony or woolly appearance. The various colors of mold are due to spores born on the filaments. Fungi prefer dampness, darkness, organic food sources, stale or stagnant air and time.

Ozone Generator: An air-cleaning device that produces highly reactive ozone, which reacts with volatile organic compounds to form non-hazardous products and reduces the number of bio-contaminants. 

Stay tuned in the following weeks for more SERVPRO Industry Terms! 

Trick-or-Treating Safety Tips

10/27/2017 (Permalink)

For many Halloween is a fun holiday to get dressed up and snag some candy. SERVPRO of Mount Clemens/ New Baltimore is always Here to Help and wants to provide our local communities with some safety tips to keep in mind before sending the little ones out trick-or-treating. 

  1. Stay well-lit: Use reflective tape, flashlights or blinking lights to ensure you can be seen by drivers on the road.
  2. Put down the electronics: Keep your head up when walking around, don't let phones distract you from looking both ways before crossing the road. 
  3. Steer clear of masks: these can make it harder to look around when walking and also harder to breathe.
  4. Never go alone: always bring a buddy or parent, never walk around by yourself.
  5. Don't go inside: don't walk into strangers homes, they should be able to pass out candy from the porch without making you feel uncomfortable about approaching their home.
  6. Check your candy: Make sure to look at all wrappers and make sure nothing has been opened or tampered with before enjoying that sweet candy.

Follow these tips to have a fun, safe and spooky Halloween.

Happy Halloween from your friends at SERVPRO of Mount Clemens/ New Baltimore. 

Things to Remember when Winterizing your Cabin/Cottage

8/31/2017 (Permalink)

There are many things to remember to clean or put away when it comes to winterizing your cabin or cottage but we want to focus on the importance of taking care of the water system before leaving.

Follow this checklist when closing up so you don't come back next season to a bad water damaged mess.

Make sure the water is draining properly, residual water can make the pipes freeze in the winter causing them to break.

Drain the water heater:

  • Turn off the electricity to the water heater
  • Close the cold water intake valve
  • Attach a hose to a water heater drain valve
  • Run the hose outside or into a bucket
  • Open a hot water tab
  • Open the drain valve and let out all the water remaining
  • Remove the drain hose and place a cup under the valve to catch the remaining drips
  • Close the drain valve once the hot water stops
  • Close the hot water tap

FAQ about Water Damage

8/8/2017 (Permalink)

SERVPRO of Mount Clemens/New Baltimore is always here to help. Here are some frequently asked questions you may have about water damage.

Where does water damage typically come from?

Water can enter in the home or business in a variety of ways. Including through foundation leaks, burst pipes, appliance failures, poor drainage in the home, or from heavy storms. These are troublesome they can produce standing water in the matter of hours.

What are the dangers associated with water damage?

When standing water occurs in the home or business it can quickly soak anything it comes into contact with. If the water contains contaminants all materials may need to be thrown away. This is because of potential growth of bacteria and other diseases. Mold is a huge concern.

How is water damage typically handled by a certified technician?

The first thing a certified technician will do is remove compromised materials. This will typically include the carpet, padding, baseboards, insulation, clothing, upholstery, wood, etc. Then they will dry the wet area with air movement and dehumidifiers. While the home dries is when the technician does inspections for mold and other microbes. 

Fire Pits and Fire Safety

8/2/2017 (Permalink)

While we all love lounging around a nice bonfire on a cool summer night there are some safety precautions to take before getting the fire blazing.

The bigger the fire the bigger potential for a fire damage disaster. 

First thing you want to make sure you do before starting the fire is to make sure that the pit is at least 10 feet away from any structure or combustible surface. 

Make sure you check the weather forecast before starting any fires. Make sure you look at the wind conditions of the evening and if there are any chances of rain.

Make sure to clean up any kindling that could potentially spark up during the bonfire. 

Don't pour water directly on a fire and head to bed, make sure you make sure all of the embers are fully out before shutting down the home. You don't want a chance that it spreads in the middle of night because it got windy while the embers were still burning.

SERVPRO of Mount Clemens/New Baltimore is always Here to Help and wants to make sure that you have a fun and safe bonfire season. 

Flood Safety Clean-up Tips

8/1/2017 (Permalink)

With heavy rain fall with summer storms it is important to know the risks of flood damage. What are the key things to look for when experiencing flood damage. This post will explain some hazards that you need to be on the look out for before entering a flood damaged building.

Make sure you are wearing the proper protective gear before heading into a flood damaged building. This includes boots, gloves and respirator gear. 

You will want to check for electrical hazards and structural damage, check for common hazardous materials like lead paint, asbestos, which may lead for help from professional contractors like us here at SERVPRO of Mount Clemens/New Baltimore. 

Make sure that you take these following steps when dealing with a flood damaged building or home:

  • Act quickly, the severity of damage to the building and contents escalates after 48-72 hours.
  • Ventilate affected areas to prevent mold growth. It is important to keep the air moving, if you call the professionals we can set proper air movers to make sure we decrease chances of mold growth.
  • Assess the damage to items and materials, whether it be all of your belongings or furniture we can make sure to pack out and inventory all of your personal items.
  • Expose pockets of saturation
  • Conduct a thorough cleaning
  • Confirm drying before reconstruction

These are all based on IICRC standards which is what we here at SERVPRO of Mount Clemens/New Baltimore follow. 

Preventing Water Damage this Summer

7/28/2017 (Permalink)

With this summer being one of the wettest yet in some areas, with heavier rainfall we can experience more flooding. SERVPRO of Mount Clemens/New Baltimore is always here to help! Here are some tips on how to prevent water damage from taking over your home or business.

  • Clear debris from your gutters
  • Check for and fix water leaks; weather it be on your roof, foundation, windows or pipes. 
  • Test your sump pump
  • Watch your water bill; one way to determine if you have a water leak is by seeing if the bill gradually changes. 
  • Shut off the water for long vacations; if you are leaving home for a few weeks at a time shut off the water at the main valve to prevent water damage while you are gone. 

Weathering the Summer Storm

7/18/2017 (Permalink)

SERVPRO of Mount Clemens/New Baltimore is always Here to Help and we want to make sure that your roof can weather these crazy summer storms. 

There are proactive steps that you can take to make sure you don't suffer any roof damage this summer whether you are a home or a business.  

  • Trim or remove trees near the building. 
  • Keep drains and gutters clear so they can handle the heavy water from storms.

Even taking these precautions might not save you from roof damage, so it is important for home or business owners to walk around and do a visual inspection of the home after a major storm. 

As soon as the weather subsides you should inspect for the following items:

  • Debris and ponding water 
  • Cuts and punctures in the membrane
  • Edge metal pulled up
  • Damaged perimeter flashing
  • Missing or damaged HVAC equipment
  • Cracks or wear on exterior walls
  • Damage to domes, skylights or flashing

Even though winter has the reputation of being the "danger season" there are chances of roof damage in the summer season. It is important to understand the dangers of the summer season as well.

If you encounter roof or storm damage to your home please call SERVPRO of Mount Clemens/New Baltimore for help. 

We can make it "Like it never even happened."


Summer Pool Safety

7/13/2017 (Permalink)

SERVPRO of Mount Clemens/New Baltimore is always here to help.

Here are some helpful Pool Safety tips to follow for this summer.

  • Install a fence that is at least 4 feet high around all four sides of the pool. 
  • Make sure the pool gates open out from the pool, make sure that they self-close and self-latch. Consider a gate with an alarm on it to alert you when someone opens it.
  • Keep rescue equipment and a portable telephone near the pool. 
  • Avoid entrapment: Suction from the pool and spa drains cans trap a swimmer underwater. Do not use the pool or spa if there are missing drain covers. 
  • Share all of your safety instructions with family, friends and neighbors.

SERVPRO of Mount Clemens/New Baltimore wants you to have a fun and safe summer!