Hoarding? We can help!
SERVPRO® Franchises encounter hoarding situations several different ways. Often, a SERVPRO® Franchise is called for a fire or water loss and find the hoarding situation when they arrive on-site. A SERVPRO® Franchise Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO® Franchise, or relocated to a storage facility so work on the fire or water loss can begin.
Another way SERVPRO® Franchises encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.
Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® Franchise Professionals are here to help make it “Like it never even happened.” If you encounter a
hoarding situation at one of your properties, or with your insureds, call your local SERVPRO® today.